We agree that customer retention and loyalty is key to profit. We know that without the customer there is no sale. We also know how difficult it can be to reach the customer at the right time to retain their business. Your teams are stretched in terms of workload which means only a limited window is available to make the “Outbound Call”. That is why we created our Intelligent Customer Service Centre so every call is made, at exactly the right time with exactly the right message. Our aim is perfection in customer communication.
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